Bluball cares about the privacy of each user (hereinafter "User") and undertakes to respect it. This policy has been formulated to inform any User of Bluball's commitment to this effect. In addition, the terms defined in the Terms of Use apply to this policy.

This policy governs the content and operation of the Game and Accounts made available on a mobile device such as a smart phone or electronic tablet (hereinafter "Mobile Device") (all hereinafter individually and collectively referred to as the "Site Web”), as well as the authorized use that each User can make of it.

All Users accept that this policy may be modified by Bluball at any time and without notice and that they are bound by these modifications. Consequently, it is therefore suggested that the User consult this policy regularly in order to be aware of the conditions in force. Here are the details of this policy.

1
Personal information
1.1 Collection

The website does not employ any technology to collect the user's personal information without their consent. The user is free to use the website, subject to the terms outlined in Bluball's Website Terms of Use, without their personal information being collected.

No personal information is collected unless the user has given prior consent. The only personal information that Bluball may collect is the information voluntarily provided by the user when writing directly to an email address mentioned on the website, opening an account, or through any similar means. In order to provide the requested service to the user and to open an account, Bluball reserves the right to request the user to provide personal information or supporting documents.

Certain information may be collected for targeted advertising purposes. For more details, please refer to the Cookie Notice section.

1.2 Use

Personal information is processed and stored in the same manner as any other direct communication with Bluball's customers (mail, phone call, etc.). Personal information is only used by Bluball to the extent permitted by law. This means that, unless otherwise provided by law, Bluball will seek the user's consent prior to any use of this information for purposes other than those for which it was provided. Personal information is accessible to Bluball employees who require this information to carry out their duties.

The personal information provided by the user may be used by Bluball and its suppliers for the following purposes:

  • Verifying age, place of residence, and whether the user has self-excluded when necessary to verify eligibility for the requested services.
  • Providing the services requested by the user.
  • Managing any account associated with these services and processing transactions made within that account, if applicable.
  • Conducting verifications to determine if the user is complying with the terms of use for the requested services.
1.3 Communication

Bluball may disclose personal information to service providers, including service providers located outside of Canada. In such cases, Bluball remains responsible for safeguarding the confidentiality of the disclosed information.

1.4 Retention and Destruction

Bluball implements appropriate security measures to ensure the protection of personal information. Personal information is securely and confidentially destroyed.

1.5 Right of Access and Rectification

Every user has the right to access their personal information held by Bluball. If any information is inaccurate, incomplete, or ambiguous, the user may request in writing that it be corrected. To access the personal information held by Bluball, a request must be made to info@bluball.com.

2
Information transmitted automatically

Information transmitted automatically between computers does not allow the User to be personally identified. They are only collected due to the technological requirements inherent in browsing the Internet and are used for statistical purposes only.

The User must know that as soon as they access the Website, automatically and without their having to intervene, an exchange of information takes place between their computer or mobile device and the servers of Bluball and third parties. This information does not identify the User personally.

The following information is then transmitted :

  • The Internet domain name (for example, “company.com” if the User uses a private Internet access account, or “universite.edu” if their access is through a university) and its IP address (in general, an IP address is a unique number assigned to the computer or Mobile Device when it is connected to the Internet and which allows documents intended for it to be routed without error);
  • The type of browser and operating system used to access the Website;
  • The pages on which the User navigates;
  • If the User reaches a Bluball Website from another Website, the address of that Website (Referring Website);
  • If the User has already visited a Bluball Website in recent weeks, it is then possible to identify the User using a cookie that resides on the hard drive of their computer.

Bluball uses the Google Analytics service on its Website. Under the general conditions, Bluball must inform the User of how the data will be used. For more details, see Google's Privacy Policy and Terms of Service: http://www.google.com/intl/en/policies/privacy/partners.

Bluball also retains information to count the number of visits, the most visited pages, the technology used by the customers of its Websites, the referring Websites and the country of origin of Internet users.